Privacy Policy.

1. Introduction

This Privacy Policy explains how RizFX Citadel collects, uses, stores and protects personal information when you use our website, create an account, purchase a course or contact us.

2. Information we collect

Depending on how you use the service, we may process information such as your name, email address, account credentials, purchase and access information, course-progress information and communications you send to us.

Payment details are handled by our payment processor. We do not need to store your full card number to provide your purchased service.

3. How we use information

We use personal information to create and manage accounts, process purchases, provide course access, maintain course progress, communicate with customers, provide support, protect the platform and comply with legal obligations.

4. Service providers

We may use trusted third-party providers to operate parts of the service, including payment processing, hosting, authentication, database infrastructure, email delivery and security. These providers process information only as necessary to provide their services and subject to their own terms and privacy policies.

5. Legal basis and retention

Where UK data-protection law applies, we process information using appropriate legal bases such as performing a contract, complying with legal obligations, pursuing legitimate interests and, where required, obtaining consent.

We keep information only for as long as reasonably necessary for the purposes described in this policy, including accounting, legal, security and dispute-resolution requirements.

6. Your rights

Subject to applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability and to object to certain processing. Where processing is based on consent, you may withdraw that consent.

7. Cookies and similar technology

The website may use essential cookies or similar technologies required for authentication, security, sessions and core functionality. We may also use other technologies where permitted and appropriately disclosed.

8. Security

We use reasonable technical and organisational measures to protect personal information. No internet-based service can be guaranteed completely secure, so you should also protect your account credentials and devices.

9. International processing

Some service providers may process information outside the UK. Where required, appropriate safeguards are used for international transfers in accordance with applicable data-protection law.

10. Children

The service is not directed at children. We do not knowingly collect personal information from children where doing so would be unlawful.

11. Changes to this policy

We may update this Privacy Policy when our service, providers or legal obligations change. The latest version will always be published on this page.

12. Contact

For privacy questions or requests, contact us at support@rizfxcitadel.com.